Computer won't recognize Moment

How do I get my computer to recognize my phone?  I've unplugged it, reattached, turned computer off and on...nothing!  Any ideas as to what I may be doing wrong?  Thanks!

Are you using a Mac? If so, you have to toggle USB debugging to get it to work.

   1. Restart your Android phone. (This step may be skipped by some users; others will find the computer doesn’t recognize the phone’s SD card without a restart of the phone.)
   2. Plug your USB cord that came with the phone to the phone, and connect to the Mac.
   3. Go to Settings >  Applications > Development on your phone and click on USB Debugging.
   4. Drag down the notifications window and click on USB Connection. Click on Mount.
   5. Now you’ll see the drive “No Name” on your desktop. You can now copy files to/from your SD drive.

Be sure to eject the disk from your Mac when you are done using it, then unmount via the phone’s notifications dialog.

Using the the computer USB port, original cable from the phone as well.  Tried installing the drivers but it didn't work.  I do not have a Mac, is a Windows XP....work computer.