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Email problems - Error message related to ActiveSync

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Topic: Email problems - Error message related to ActiveSync (Read 629 times)

ebeller

Newbie

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Email problems - Error message related to ActiveSync

« on: February 03, 2010, 01:11:54 PM »

Hi! I hope someone can help. When I try to use the Work Email (Moxio), I get the following error message, "Your exchange server may be using too earlier ActiveSync version. (-5)"

Sprint could not help. Does anyone know what this means or how to solve this problem?


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yourm0m1

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Moment Monster

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Re: Email problems - Error message related to ActiveSync

« Reply #1 on: February 03, 2010, 02:43:39 PM »

are you sure your connecting to an "exchange" server? i would talk to your system admin of your company to work this out imho


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ebeller

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Re: Email problems - Error message related to ActiveSync

« Reply #2 on: February 03, 2010, 02:51:15 PM »

I really have no idea. I know that we use the service justhost.com. I did email my administrator, but haven't heard back, so I thought I'd do some searching of my own.


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zebber

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Re: Email problems - Error message related to ActiveSync

« Reply #3 on: April 06, 2010, 09:06:56 AM »

I'm getting a similar problem. I am using an exchange server and trying to use the Moxio work mail program that came on the Moment from Sprint.
When I go through the steps to set it up, I get a final error notice that reads "You are not enabled for synchronization.(403)"

Any ideas? I looked around the net yesterday without much luck.

Think it is the phone or the server??


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iamtmib

Newbie

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Re: Email problems - Error message related to ActiveSync

« Reply #4 on: May 20, 2010, 10:32:02 AM »

I've been playing with the settings to get Moxier to sync with Exchange 6.5 Sp2 (aka 2003) and gotten both of those error messages depending on what I've entered for information.

I've also received "Please confirm your ID/password/domain.(500)"

I just can't seem to get it to work at all.


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