connecting moment to pc

i accidentally posted this in the swype topic

I know this has been discussed a million times, I have followed all the instructions, installed and reinstalled the drivers, checked, debuggin on and off, reboot phone, pc several times

i have verified the usb port is working by ysing another usb device

when i plug moment into usb port i dont get the "recognized new device" on my pc, but i do hear the ding dong sound when pluggin it in.

i also dont get the usb icon in the notification panel on my phone

this is my 2nd moment its only a week old, i had the same problems with the last one also. the tech gave me a new phone because it wouldnt connect (one of the reasons)

about 6 months ago i did get i to connect once to my desktop

i have also tried other solutions on other forums

any help would be much appreciated

TY

id say the phone never installed properly the first time and now windows is just ignoring it.....your attempt at uninstalling the drivers should have fixed that but i guess not....not really sure what else to tell you since there is extensive discussion on this subject throughout the forums and the web....

sorry good luck....