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Topic: If you like to make a call to this account you must.....Imp  (Read 131 times)
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« on: June 23, 2010, 05:47:42 AM »

The other day;

I went about my buss, my Job, I waited @ a site. the person was  not there......

I make a Call, and I get  code 404 take 4 something like that which say. In order to make a call your account  is not active.. and in spanish...

I tried another number, thinking  the person blocked me.

I called *2, and 9-11 will work. in my eyes my phone was deactivated or stopped by Sprint.

I called addressed my problem, and wastold to troubleshoot  with a different phone, as I asked for what steps are  we to do.

I knew the step, pull battery and try to call  those are the only steps, they'll ask to look in the phone.

So whne I asked and demanded a return phone call to see if they can call me they said in 9 minutes we'll return a call. and then the person started to Sell me   services .

That was the straw that broke the camels back!

I drove to another location to see if it was  a tower down. No. went back......

I noticed I could text, and Use Data.  I must have been with  Sprint on the phone 2 hours. and finally got the problem resolved.

I asked for the resolution, and they  could not tell me.

It was someone, either hitting a key on the  keyboard cell tower down, etc, etc....

I got diconnected, one return call, nothing more.....

I called abck after I  settledwith others, finding my service down for over 8 hrs.

I called, talked to  customer service, and they said a supervisor will call you noon mountain time, here it is  the next day
LIED TO, till I get the phone call....

All due to Droid 2.1 update, lol.

 I requested a new phone, and  awaiting that person to call back....

i will be requesting a full Credit  for service interuption of more then a months period

I hope others do not hve to go through Business like this of Sprint.

A curtisy call, till answered  must be followed up, Business makes the world go round....
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