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Topic: Camera Issue  (Read 743 times)
Soufjerzz
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« on: January 20, 2010, 07:10:20 PM »

First, I want to say I love this phone, but for some reason my camera will no longer load up. I haven't installed any new apps or programs so that can't be the issue. The camera icon or side button won't the camera all I get is a black screen. This is only the second issue I had with my Moment and is this probelm has already be addressed please direct me to the proper thread. Also I did search the threads using the search field and didn't see a similar thread. 
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swishallnet
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« Reply #1 on: January 20, 2010, 10:34:30 PM »

I have had this same issue.  The first time, the default camera app would not work, but the third party apps activated the camera.  The Sprint store did a phone reset and the camera started working again.

It just happen again, but this I did the Zefie firmware upgrade and the camera came back.
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pastafarian
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« Reply #2 on: February 03, 2010, 07:57:06 AM »

It could be a simple software glitch or more likely a hardware issue.  Even if a reset fixes the issue, I would have a Sprint repair center do it so the issue is logged.  If it reoccurs, you should be due a replacement device.  Good luck!
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wxrman
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« Reply #3 on: February 05, 2010, 11:06:33 AM »

I had the same issue.... took it back and they traded me out.

It's not common but it's known to happen.

shawn
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